Phone: +63 2 8920 1445

Email : katcapistrano@homehealthcareph.com / johnmarkibanez@homehealthcareph.com

Frequently Asked Questions

Q: What is HHC Shop?

A: HHCShop is a one-stop shop for  your medical supplies and equipment needs. Owned and operated by Home Health Care, Inc. a premier provider of comprehensive health services for more than 15 years.  An online store where you can conveniently access a wide variety of products from consumable/disposable supplies to medical equipment to help you in the care of your loved one.

Q: What are the products?

A. The products are classified as;

•Medical Supplies
•Medical Equipment
•Patient Monitoring
•Mobility Aids
•PPE
•Mattress
•Home Care Supplies
•Vaccines
•Covid-19 Test Kits

Q: What do I need to placed an order?

A: All you need is a smartphone to access the website

Q: Is this require a mobile data/internet connection?

A: Yes, you will need internet connection through broadband or mobile data.

Q: Is my information secure?

A: Yes, all information is secured and will be treated according to our Data Privacy Policy.

Q: How do I pay?

A: HHCShop provides cashless options to pay: Credit or debit card directly via Paypal without creating a PayPal account. This can be accessed to the payment and shipping option after placing your option.

•Pay with a bank account
•Pay with a credit card

Q: How to request a return/refund?

A:  For  return/refundFor return/refund for any of the following reasons

•The item received does not match the order descriptions/specifications (e.g. wrong  item, size etc.)
•The item has defective/damages  (We  recommend that the buyer to take  a photo of the item upon receipt)
•The item did not received

Q: What if I have other questions?

A: Please feel free to email us at shop@homehealthcare.com.ph or call us 8920 1445